SHIPPING INFORMATION

If the shipping calculator shows the following message, ‘PICKUP from BRISBANE (Brendale) Store’, this may be due to the area you are located in or the size of the product.
We can ship our products Australia wide, so please contact us for a freight quote if this occurs.

Email: [email protected]
Phone: (07) 3889 8444

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Please note that courier companies are often experiencing delivery delays.
Whilst we will continue to dispatch your order from our Brendale QLD warehouse within our normal time frames,
unfortunately once your order is in the hands of the courier we are unable to guarantee delivery time frames.

We apologise for any inconvenience caused by courier delays and recommend placing orders as soon as possible,
especially at peak times of the year.

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Our Business Hours are:
Monday to Friday
8.30am – 4.30pm
(QLD Public Holidays Excluded)

There is limited public access to our warehouse for walk in customers or pick up orders.
Please phone our office on (07) 3889 8444 if you have any questions.

We thank you for your continued support.

The Shade Centre Team

We do not offer refunds or exchange of goods simply because you change your mind, the item is not what you imagined, you ordered the wrong size, you have used the product in a way it wasn’t intended and contributed to its failure, or you didn’t read the ad clearly to see what you were buying.

**WE CANNOT AND DO NOT GUARANTEE DELIVERY DATES OR TIMES**